Revised May 19, 2017

Product Guarantee

All standard listed products supplied by Karl W. Richter Ltd. are fully guaranteed. If you are not completely satisfied with your purchase, return the product(s), in the original packaging within 10 days for a full refund or exchange. For any non-standard or special order items, guarantee is limited to the manufacturer’s warranty.

Pricing

Any published pricing is subject to change or correction without notice. Terms of Sale Our standard terms of sale are Net 30 days. Our credit terms are extended upon approved credit and only to those who maintain terms. Karl W. Richter Ltd. reserves the right to withhold or change terms at any time.

Minimum Order

Our minimum order is $30.00

Delivery

Standard deliveries are FOB our facility

Back Orders

Back Orders remain open until product becomes available, unless otherwise requested by our customers. Shipping costs for back orders for all Ontario accounts are prepaid.

Damage Claims

Claims must be made within 10 days of receipt.

Returns

All returns must be authorized by Karl W. Richter Ltd. and accompanied with a return number. Returns must be shipped prepaid.

In the event the return is due to our error, we will arrange to have the product picked up at your facility. Product that is marked, modified, or damaged due to misuse will not be accepted. All returns must be presented in the original packaging.

We're MOVING !! Effective March 15th 2019 we'll be moving to 1395 Morningside Avenue Toronto, ON M1B 3J1.- Click here for Details